Contact & Support

How can we help?

Use email for support. Please avoid including sensitive health or intimate details.

Contact Tendria

To help us investigate an issue, include your iPhone model, Apple Watch model if applicable, iOS and watchOS versions, Tendria version, and the steps needed to reproduce the problem.

Please do not include sensitive health or intimate details, passwords, payment information, or authentication codes.

FAQ

Where are my records stored?

Saved records are stored locally in Tendria on your iPhone.

Does Tendria require an account?

No. Tendria does not require an account.

Does Tendria use cloud sync?

No. Tendria does not operate a cloud sync service.

Does Tendria use ads or analytics?

No. Tendria does not add ads, analytics SDKs, or tracking scripts.

Why does Apple Watch request heart-rate permission?

With permission, Tendria can show private heart-rate patterns from Apple Watch sessions for personal reflection.

Can I use Watch sessions without heart-rate access?

Yes. If heart-rate permission is unavailable or denied, Watch sessions can still run without heart-rate data.

How do I delete a record?

Open History, choose the record, and use the delete action for that record.

How do I delete all Tendria data?

Open Settings and use Delete All Data. This removes local saved sessions, notes, reflections, heart-rate samples, and cue events from Tendria's local storage.

Why did a Watch record not appear on iPhone?

Confirm that your iPhone and Apple Watch are paired and nearby, open Tendria on your iPhone, and wait a moment for device-to-device communication. If the record still does not appear, contact support.

Does Tendria provide medical advice?

No. Tendria is not a medical device and does not provide diagnosis, treatment, or medical advice.